Outstanding Support
Always by your side
Support
Unlimited support comes as standard
There are 3 ways to contact our support team depending on the situation:
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Emergency support
If it’s an emergency that prevents you working, call us on 01403 331 676
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Ticketing system
If it’s not an emergency, the best way to contact us is through our ticketing system which is accessible from the MediOffice Help menu
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In the event you can’t access the ticketing system then you can email us on support@medioffice.co.uk
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Hours
Our support team is available Monday to Friday, 9am to 5pm, excluding public holidays
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In the event of an emergency out of these hours you can call our on call number - 07766 103 424.
Training
Full training comes as part of the MediOffice package
Full training comes as part of the MediOffice package
To make the best use of your investment in MediOffice, it is essential that all the members of your team are properly trained. Our training team are experts, not just at MediOffice but hugely experienced in the healthcare industry
Should you have any questions related to the software anytime after your purchase, we will be only too happy to help
Migration
We make it easy
If you are looking to modernise your practice or have outgrown your current practice management software, we are here to provide a seamless migration to Medioffice
We have the experience, tools and expertise to successfully migrate your existing patient demographics and clinical history documentation to MediOffice
Depending on the volume of data, this can often be done in a day - resulting in a seamless switch for your practice. Should you wish to have your financial history migrated, we will need to discuss this with you on a case by case basis
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